Unblocking a User

• If a user attempts to log in three times with an incorrect password, the system will block his access.

  • You’ll have the following message on your home page: "Blocked User Accounts".

• Click on the number to access the list of blocked users

• Make sure to check the checkbox next to the username you want to unblock and click Unblock.

• Another option is to access the List of Users, select the desired user, click on Actions >> Edit User, remove the check mark beside Blocked and click on Submit to save changes.